
Smart Metering Architecture Advisory
We were engaged by a premier international financial institution to evaluate the technology architecture options for one of the world’s largest (225 M) proposed smart meter deployments. Our advisory services provided a strategic blueprint covering the entire Advanced Metering Infrastructure (AMI) ecosystem. The scope included a thorough evaluation of deployment options for:
Software: Head-End Systems (HES) and Meter Data Management (MDM) platforms.
Communication: Analysis of various network technologies, including cellular, RF, and PLC.
Security: A robust, end-to-end cybersecurity framework to protect critical national infrastructure.
IT Outsourcing Strategy for a Greenfield International Airport
We provided pivotal strategic consulting for a major new greenfield international airport, guiding their entire IT operational readiness program from strategy to execution. Our multi-stage engagement included:
Due Diligence: We first conducted a thorough due diligence of a proposal for the strategic long-term outsourcing of all Phase-1 IT operations.
Strategic Sourcing (IT Operations): Following the acceptance of our recommendations, we managed the complete procurement lifecycle, which included preparing the DPR, drafting the RFP, and managing the vendor selection process for the complete IT outsourcing contract.
Strategic Sourcing (NOC & SOC): We led a parallel track for out sourcing a state-of-the-art Network Operations Center (NOC) and Security Operations Center (SOC), from DPR and RFP development to final vendor selection.


IT Modernization & Security for a National Defence Ministry
We were entrusted by a National Defence Ministry to lead critical initiatives in modernizing and securing some of its IT operations. Our work focused on strengthening governance, efficiency, and security posture. Key projects included:
Development of comprehensive IT Standard Operating Procedures (SOPs).
Architecture and design of a secure, modern digital payment system and a full-featured Human Resource Management System (HRMS).
A thorough review of the overall IT security systems, delivering actionable recommendations to fortify defenses against emerging cyber threats.
Roadmap for use of AI in advanced Analytics
Commercial & Operational Advisory for a Waste-to-Energy Plant
Our team provided comprehensive advisory services to an environmental engineering firm for a cutting-edge Waste-to-Energy (WTE) plant utilizing advanced gasification technology. Our deep domain expertise was critical in:
Contract Structuring & Negotiation: Leading the commercial and contractual negotiations to secure a favorable and sustainable agreement.
Operational Advisory: Providing ongoing operational guidance to ensure the plant’s efficiency, regulatory compliance, and long-term performance, turning waste into a valuable energy resource, while processing about 100 TPD MSW daily.


Bid Advisory for National Smart City Missions
We served as strategic bid advisors to a leading public sector enterprise and an international technology firm, positioning them to win large-scale, competitive smart city projects. We provided expert support in responding to complex Smart City RFPs under the national mission. Our role included bid strategy formulation, solution architecture, technical proposal writing, and ensuring a compelling and compliant submission.
End-to-End Consulting for State Utility Smart Meter Rollout
We provided comprehensive, end-to-end consulting to a major Indian state power distribution company for its ambitious transition to smart metering. Our engagement spanned the entire project lifecycle, from conceptualization to procurement. Key deliverables included:
Expression of Interest (EOI): We developed the EOI and evaluated responses to explore an innovative, service-based OPEX model for smart meter deployment.
Detailed Project Report (DPR): We prepared a thorough DPR outlining the technical, financial, and operational roadmap for the project.
Request for Proposal (RFP): We drafted a detailed RFP for a large-scale CAPEX-based rollout, covering smart meters, communication networks, system integration, and security protocols to ensure a transparent and effective procurement process.


Digital Governance & Grievance Management for a Central Ministry
We partnered with a key Central Government ministry to transform its digital presence and public engagement strategy. Our role went beyond standard social media management to establish a robust governance framework. We achieved this by:
Managing the complete social media portfolio and leveraging AI and RPA to enhance citizen outreach and promote national initiatives.
Designing and implementing a systematic process for tracking and resolving public grievances raised on social platforms.
Establishing internal workflows and accountability mechanisms, turning their social media channels into a responsive and effective citizen service platform.
Strategic Advisory for Waste-to-Energy & Biomethanization
We acted as a subject matter expert for a leading international engineering firm on a study for a U.S. federal environmental agency. Our engagement focused on two critical areas of sustainable waste management:
Technology Assessment: We conducted a comprehensive study of various Waste Management Technologies currently deployed, analyzing their efficiency, scalability, and environmental impact.
Market Analysis: We performed a detailed market potential analysis for converting agricultural waste into renewable energy through biomethanization. Our insights helped form a strategic outlook on leveraging agro-waste as a valuable resource for a circular economy.

Frequently Asked Questions
Do you provide fractional advisory services?
Yes. As outlined on our services page, we offer flexible engagement models — from as little as an hour of advisory to managing the full project lifecycle, including long-term concessions of up to 25 years or more, as seen in Public-Private Partnership (PPP) projects.
How is Dustara different from VsPortal?
While VsPortal focuses on broad consulting and governance, Dustara offers domain-specific expertise in areas like municipal services, energy management, and infrastructure optimization. Dustara brings deep technical knowledge and industry best practices for specialized projects.
How do you ensure project success for clients?
We use a proven methodology that combines industry standards with hands-on oversight. This includes stakeholder alignment, vendor performance review, compliance checks, and independent progress reporting to the board.
Can you support both government and private sector projects?
Yes. Our experience spans both sectors — from advising ministries and public utilities to supporting private enterprises. We adapt our approach to meet regulatory requirements, operational constraints, and commercial goals of each client.