Vs-Portal : Dustara
We love what we do
“Lean. Passionate. Flawless.
We bring expert focus to every project—no shortcuts, no compromise.”
Strategic Advisory on Business Process Reengineering
Overview:
We help organizations redesign business processes for efficiency, compliance, and agility—using global best practices such as BPMN, ITIL, and ISO standards.
Why This Matters:
Inefficient processes increase cost and delay.
Evolving regulations require constant adaptation.
Customers expect speed and transparency.
Our Approach:
Current process mapping and stakeholder interviews.
Benchmarking against global standards.
Designing optimized processes.
Roadmap for change management and training.
Benefits:
Improved service delivery.
Reduced turnaround times.
Increased transparency and accountability.
ICT Roadmap & Architecture & Design
Overview:
We develop comprehensive ICT strategies and architecture that align your digital investments with long-term goals—covering cloud, data centers, AI, cybersecurity, and hybrid environments.
Why This Matters:
Fragmented IT reduces efficiency.
Emerging technologies need structured integration.
Security and resilience are non-negotiable.
Our Approach:
Business-aligned technology assessment.
Reference architecture design.
Roadmap with phased priorities.
Integration with risk and compliance standards.
Benefits:
Future-ready IT infrastructure.
Scalable, secure digital systems.
Improved IT investment planning.
RFP Drafting
Overview:
We create professional, comprehensive RFPs tailored to your project needs—covering technical, commercial, operational, and legal aspects.
Why This Matters:
Ambiguous RFPs cause procurement delays.
Clear RFPs attract competent vendors.
Our Approach:
Stakeholder workshops to gather inputs.
Drafting specifications, terms, SLAs, and evaluation criteria.
Iterative internal reviews.
Support during publication and clarification stages.
Benefits:
Increased vendor participation.
Reduced procurement risks.
Faster evaluation and contracting.
RFP Response Evaluation
Overview:
We support structured, bias-free evaluation of proposals through technical reviews, scoring frameworks, and commercial analysis.
Why This Matters:
Transparent selection ensures accountability.
Helps avoid disputes and cost overruns.
Our Approach:
Create weighted evaluation criteria.
Review compliance and technical capabilities.
Lead scoring sessions and comparison reports.
Benefits:
Objective vendor selection.
Audit-ready documentation.
Stronger project execution outcomes.
Techno-Commercial-License terms & BOQ Negotiation
Overview:
We help you select the right partner and negotiate commercial terms that ensure long-term value.
Why This Matters:
Wrong vendor = poor delivery.
Negotiation gaps = higher lifecycle costs.
Our Approach:
Due diligence and vendor profiling.
Facilitate technical clarifications.
Lead commercial negotiation with benchmarks.
Assist in contract finalization.
Benefits:
Value-for-money deals.
Reduced legal/technical ambiguities.
Better delivery assurance.
ICT Policy & Security Review
Overview:
We create or refine IT and cybersecurity policies aligned to ISO, NIST, GDPR, and local regulations.
Why This Matters:
Strong policies reduce risk exposure.
Essential for audits and certifications.
Our Approach:
Policy gap analysis.
Drafting and stakeholder consultation.
Mapping to controls and regulatory requirements.
Awareness and training workshops.
Benefits:
Better governance and risk management.
Easier audits and certifications.
Stronger user accountability.
Fractional CIO & CISO Services
Overview:
We offer experienced CIOs/CISOs on-demand for leadership during transitions, scale-ups, or transformation initiatives.
Why This Matters:
Interim roles often left unfilled.
Cost of full-time leaders may not be justified.
Our Approach:
Part-time/retainer or project basis.
Strategic guidance, governance, and team oversight.
Mentoring and capacity building.
Benefits:
Senior leadership without full-time cost.
Continuity and risk management.
Informed, fast decision-making.
Existing IT Infrastructure Review & Upgrade Strategy
Overview:
We assess your current IT infrastructure and propose phased, cost-effective upgrade strategies aligned with your goals.
Why This Matters:
Outdated systems increase downtime and risk.
Upgrade needs must align with business needs.
Our Approach:
Infrastructure health check.
Review of capacity, security, and lifecycle.
Upgrade strategy and CAPEX/OPEX plan.
Benefits:
Reduced system risk.
Controlled upgrade costs.
Better performance and user experience.
Contract Review
Overview:
We review IT and service contracts to identify ambiguities, compliance gaps, hidden costs, and delivery risks.
Why This Matters:
Weak contracts = costly disputes.
Contractual clarity ensures smoother delivery.
Our Approach:
Legal and technical reading.
Risk flagging and gap analysis.
Recommendations for renegotiation.
Benefits:
Reduced legal exposure.
Stronger enforcement of deliverables.
Financial and operational control.
Arbitration & Dispute Support
Overview:
We help resolve vendor or contract-related disputes by offering expert opinions, documentation review, and arbitration support.
Why This Matters:
Neutral technical analysis builds your case.
Avoiding litigation saves time and cost.
Our Approach:
Contract and correspondence review.
Incident chronology and root cause analysis.
Expert witness documents and advisory.
Benefits:
Improved negotiating position.
Reduced arbitration timeline.
Fair and evidence-backed outcomes.
Environment, Sustainability & Governance (ESG) Advisory
Overview:
We help organizations integrate ESG principles into their operations, compliance, and reporting—aligning sustainability goals with strategic value and stakeholder expectations.
Why This Matters:
Stakeholders expect accountability beyond profits—on environmental and social impact.
ESG reporting is becoming a regulatory requirement across industries.
Sustainable practices reduce long-term operational and reputational risks.
Our Approach:
Assess current ESG maturity and gaps.
Define sustainability KPIs and data collection frameworks.
Align ESG goals with business objectives and compliance requirements.
Support disclosure and assurance (GRI, SASB, SEBI BRSR….).
Benefits:
Stronger investor and public trust.
Improved compliance and risk mitigation.
Competitive edge in public sector and utility tenders.
Frameworks for continual improvement in sustainability performance.
Program Management
Overview:
We manage complex, multi-project programs that require coordination across teams, timelines, and objectives—ensuring every initiative contributes to a unified business outcome.
Why This Matters:
Large-scale initiatives often involve multiple interdependent projects.
Without program-level oversight, efforts become siloed and inefficient.
Stakeholders need a unified view of outcomes, risks, and progress.
Our Approach:
Establish program governance structures and roles.
Coordinate interdependencies, budgets, and timelines.
Define shared goals, benefits, and KPIs across projects.
Provide executive dashboards and stakeholder engagement plans.
Benefits:
Clear strategic alignment across all initiatives.
Effective resource and risk management.
Timely delivery of program outcomes with measurable benefits.
Improved transparency and stakeholder confidence.
Project Management
Overview:
We offer end-to-end project management support—planning, executing, and delivering complex projects on time, within budget, and aligned with business objectives.
Why This Matters:
Projects fail due to poor planning, unclear scope, or lack of accountability.
Timely delivery within budget is critical to ROI.
Stakeholders expect accurate status updates and responsive teams.
Our Approach:
Develop project charter, scope, and schedule.
Set up governance and communication plans.
Apply proven methodologies (Agile, PMP, PRINCE2…).
Track milestones, risks, and dependencies proactively.
Benefits:
On-time, within-budget delivery.
Stronger enforcement of deliverables.
Better collaboration between technical and business teams.
Minimized scope creep and escalations.
Post-project reviews to capture lessons and improvements.
Implement On-premise / On-cloud / Hybrid Integrated Systems Including Website, Core Business Applications, ERP, CRM, Service Desk, Datawarehouse and AI
Overview:
We help organizations implement integrated digital platforms—ERP, CRM, service desk, data warehouse, and AI—tailored to your infrastructure preferences (on-premise, cloud, or hybrid). Our solutions unify data, streamline operations, and prepare you for intelligent decision-making.
Why This Matters:
Fragmented tools and legacy systems reduce productivity and increase costs.
Cloud adoption must be aligned with security, regulatory, and operational needs.
Data silos block insights, automation, and customer experience improvements.
Our Approach:
Assess current systems, business needs, and digital maturity.
Design integrated architecture across ERP, CRM, service desk, website, and analytics.
Define shared goals, benefits, and KPIs across projects.
Recommend deployment mode (on-premise, cloud, hybrid) based on security and cost.
Lead implementation, testing, user training, and post-launch support.
Benefits:
Unified platform for business operations and customer engagement.
Improved data availability, accuracy, and analytics.
Scalable infrastructure aligned with business growth.
Faster issue resolution through integrated service desk and knowledge base.
Readiness for AI and automation across functions.